Privacy Policy
Ishvaa Consultancy Services ("Ishvaa", "we", "us", or "our") is committed to protecting the personal information of individuals who visit our website or engage our services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information we collect
We collect information you provide directly to us, including:
- Name, email address, and mobile number when you submit an enquiry or download a resource from our website
- Business name, GST number, PAN, and other business details provided during onboarding
- Financial and accounting records shared for the purpose of delivering our services
- Communication records via WhatsApp, email, or other channels
We do not use cookies for tracking, analytics, or advertising purposes on this website.
2. How we use your information
We use the information collected solely to:
- Respond to your enquiries and deliver services you have engaged us for
- Send requested resources (guides, checklists) to your provided contact details
- Fulfil statutory and regulatory obligations on your behalf (filings, registrations)
- Communicate compliance deadlines, updates, and service-related information
We do not use your information for marketing beyond what you have explicitly requested.
3. Information sharing
We do not sell, rent, or share your personal information with third parties except:
- Government authorities and statutory bodies (MCA, GSTN, Income Tax, RBI, etc.) as required to perform our services
- Our empanelled Chartered Accountant, where audit or assurance services are involved, under confidentiality obligations
- Where required by applicable law, court order, or regulatory authority
4. Data security
We take reasonable precautions to protect your information. Client documents and financial data are handled under strict confidentiality. We use encrypted communication channels where possible. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Retention
We retain client information for a minimum of 8 years from the end of the engagement, as required under Indian tax and accounting laws. Lead enquiry data (name, email, mobile) is retained for up to 24 months and deleted thereafter unless an engagement has commenced.
6. Your rights
You have the right to request access to, correction of, or deletion of personal information we hold about you, subject to our legal retention obligations. To make such a request, contact us at ishvaaconsultancy@gmail.com.
7. International clients
If you are located outside India, please note that your information will be processed and stored in India. By engaging our services, you consent to this transfer and processing.
8. Contact
For any questions about this Privacy Policy, contact us at:
Email: ishvaaconsultancy@gmail.com
WhatsApp: +91 79754 23960